Products Limited Warranty

In no event, shall Seller be responsible for incidental or consequential damages from any defect in the goods ,or the application or use of the goods to or with Buyer's products or breach of warranty, including, but not limited to Buyer's, User's or any other person's loss of materials or profits, increased expense of operation, downtime or reconstruction of work or damages arising out of any product liability claim. Buyer shall give written notice to Seller, of any claims for breach of warranty within thirty (30) days after receipt of the goods if the breach or defect in the goods was or should have been discovered upon inspection of the goods, and Buyer shall give written notice to Seller of any other claim for breach of warranty within ninety (90) days after it discovers or should have discovered such breach. All actions by Buyer for breach of warranty against Seller shall be brought within one (1) year after the cause of action thereon accrues. Seller shall be given a reasonable and prompt opportunity to investigate any goods against which a claim is made.

NOTE: BANNERS. FLAGS, STREAMERS, SIGNS AND OTHER EXTRANEOUS ITEMS ATTACHED TO POLES VOIDS ALL POLE WARRANTIES AND MAY CREATE SEVERELY HAZARDOUS CONDITION.

Product Changes

Soft™ Lighting Systems reserves the right to make modifications or changes to any of its products without prior notice and without incurring obligation. Soft™ Lighting Systems warrants products against defects in material and workmanship for a period of two years from date of shipment. Any component manufactured by Soft™ Lighting Systems proved to be defective in service within a period of two years from the date of shipment, provided the conditions of installation and operation have been proper, will be repaired or replaced. In addition, Soft™ Lighting Systems will, with prior written approval from Soft™ Lighting Systems pay reasonable labor costs involved in replacing defective components that are manufactured by Soft™ Lighting Systems and that fail within two years from date of shipping.

The above warranty does not include lamps, ballast's, capacitors, igniters, photo cells or similar equipment, not manufactured by Soft™ Lighting Systems. These items carry the warranty of their respective manufacturer.

Ballast's, capacitors and igniters are warranted by the ballast manufacturer for a period of two years from date of shipment. Units which fail within this two year period will be exchanged by the local ballast manufacturer's authorized distributor or by Soft™ Lighting Systems, acting as their agent. Neither the ballast manufacturer, his agents or Soft™ Lighting Systems will honor a cash reimbursement claim to cover material charges for replacement ballast's, capacitors or igniters. The ballast manufacturer or Soft™ Lighting Systems acting as his agent, agrees to accept a nominal labor charge not to exceed $15.00 for the replacement of the above mentioned components that prove to be defective. No charges for rental of equipment or travel time will be accepted.

Luminair Finishes

Soft™ Lighting Systems luminaires feature DuraGrip revolutionary superior baked-on polyester powder finishing process which gives all luninaires an exceptionally attractive appearance. This unique polyester lets the luminaire withstand extreme weather changes without cracking or peeling. Luminaire finish is warranted for five years from date of shipment.

NO OTHER GUARANTEE OR WARRANTY, EITHER EXPRESSED OR IMPLIED, EXISTS BEYOND THAT ENUMERATED ABOVE.

Contact Us

Soft Lighting Systems

Phone: 425.679.6550

2224-137th Place SE

Bellevue, WA 98005